# Oopsie AI Agent

### What is Oopsie AI? <a href="#docs-internal-guid-4b81db04-7fff-dd5a-8e98-c10189f4daed" id="docs-internal-guid-4b81db04-7fff-dd5a-8e98-c10189f4daed"></a>

Oopsie AI identifies and highlights errors that directly affected what users saw or experienced in your product. This AI Agent watches all sessions and errors in real time and bubbles up the important customer experience problems.&#x20;

It filters out background or non-impacting technical errors and focuses only on those that visibly disrupted the user’s experience.

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When an error impacts a user, Oopsie AI uses DOM and event data to show how the error appeared on screen and what the user was doing at that moment.\
This helps teams understand the real user impact of every issue — not just the code failure.

### Example Visuals <a href="#docs-internal-guid-b346a054-7fff-481e-3803-d6833e6d7786" id="docs-internal-guid-b346a054-7fff-481e-3803-d6833e6d7786"></a>

Example 1: Login Error

* Reconstructed Screen:<br>

<figure><img src="/files/UQsgEezH6FIFwwn0ZilJ" alt=""><figcaption></figcaption></figure>

Example 2: Cart Error

* Reconstructed Screen:<br>

<figure><img src="/files/c1R0bwMqDn7oTyVHp90J" alt=""><figcaption></figcaption></figure>

<br>

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### Why It Matters

Most error logs show what failed.\
Oopsie AI shows which failures actually mattered to users.

By surfacing only user-impacting errors, Oopsie AI helps you:

* Prioritize issues that visibly affected users
* Understand the user’s screen context at the time of error
* Fix problems that truly impact user experience

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### Access Oopsie AI

1. Go to your Zipy Dashboard → Oopsie AI.
2. Browse recent AI-generated error visuals.
3. Click any image to view the session replay and understand the root cause instantly.<br>

Please reach out to support for any further questions.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zipy.ai/product-features/oopsie-ai-agent.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.