Zipy
  • Welcome to Zipy ai
  • Getting Started
    • Install Zipy
    • Installing with Google Tag Manager
    • Supported frameworks
    • Security Overview
    • Sensitive User Data
    • SOC2 Type II
  • Zipy For Mobile
    • React Native Setup
      • Install React Native
      • Input Masking
      • Session Replay
      • Screen Transition Capture
      • Gesture Capturing
      • Unhandled Exception Capture
      • Custom Logging
      • Fetch and XHR Network Calls
      • Profiling
      • Device Information Capture
      • Session URL Retrieval
      • Identify Users
      • Firebase Integration
    • Flutter Setup
      • Install Flutter
      • Session Replay
      • Input Masking & Custom Masking
      • Screen Transition Capture
      • Gesture Capturing
      • Unhandled Exception Capture
      • Custom Logging
      • Http Network Calls
      • Dio Network Calls
      • Profiling
      • Device Information Capture
      • Session URL Retrieval
      • Identify Users
      • Firebase Integration
      • Session Recording Control
      • Data Sanitization
  • iOS Setup
    • Install in an iOS app
    • Identify Users
    • Screen Tracking & Tagging
    • Custom Logging
    • Session URL Retrieval
    • Session Recording Control
    • Input Masking & Custom Masking
  • Chrome Extension
    • Zipy Plug and Play Support
  • Configure
    • Zipy Recording Control
    • Release Version
    • Identifying Users
    • Adding Custom Identifiers
    • Anonymize Users
    • Source Maps
    • Blocking PII data
    • Ignoring Errors/Noise
    • npm Update
    • Support Integration
    • Session Stitching (rootDomain)
  • Product Features
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    • Multiple Filters
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      • Slack Alerts
      • Email Alerts
      • Live Alerts
    • Auto Resolve Errors
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    • iFrame Support
    • API Performance
    • Heatmaps
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    • Seen/Unseen Sessions
  • FAQs
    • Install Zipy
    • Session Replay Definition
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    • Error Classification
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    • Impact on your App
    • Performance Impact
    • Mobile Support
    • Network Data Capture
    • API Performance Diagnostic Help
      • High DNS Time
      • High SSL Connection Time
      • High Connection Setup Time
      • Large API Response Size
      • High Response Time
      • Compression Not Enabled
      • Server side API Failures
      • Client side API Failures
      • Insecure Connections
  • Troubleshooting
    • Errors in npm
    • Network header missing in Zipy
    • Can't see user data in sessions
    • No recordings or errors visible
    • No network timing split available
  • Product Videos
    • Ask AI
    • Getting Started
    • Session Replay
    • Multiple Project Creation
    • Team Management
    • Alerting on Slack
    • Time Filters and Daily Alerts
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    • Ignore Errors
    • Identify Users
    • Dashboard
    • Resolve Errors
    • New Error Digest
    • Jira and Slack
    • Online/Offline Network Status
    • Zipy on Zipy
      • Zipy Product Roadmap
  • Whats new
    • Product Updates
  • Legal & Policy
    • Terms of Service
    • Privacy Policy
    • Fulfillment Policy
    • Cookie Policy
    • Acceptable Usage Policy
    • Zipy Sub Processor List
  • Integration
    • Azure DevOps
    • Factors
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    • Zendesk
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  1. Legal & Policy

Cookie Policy

Cookie Policy - Last updated on March 23, 2023.

PreviousFulfillment PolicyNextAcceptable Usage Policy

Last updated 3 months ago

Introduction

We, Zipy Inc. (“Company”, “we”, “us”, “our”) may use cookies or similar technologies to analyse information about your use of our website (“Website”). We are committed to protecting the privacy and security of your personal information. We advise you to carefully read this cookie policy (“Policy”), together with the Company’s Privacy Policy so that you are aware of the cookies and technologies used as well as how we treat your personal information.

What are Cookies?

Cookies are alphanumeric files which are placed on to your device when you visit a website. It allows us to recognize your device and store some information about your preferences or past actions, analyze trends, to learn about our user base, operate and improve our services and provide you with a better experience when you visit our website.

Types of Cookies Used

  1. Permanent cookies – Permanent cookies helps us recognize you as an existing user, so it’s easier for you to return to the website without signing in again. After signing in, the permanent cookies stay on your browser and will be read when you return on to our sites. These remain on your computer/device for a pre-defined period.

  2. Session cookies – Session cookies only last for as long as the session exists (they get erased when the user closes the browser). As for the domain to which it belongs, there are either: 1. First-party cookies: These cookies are set by the web server of the visited page and share the same domain. 2. Third- party cookies: These cookies are placed by third party on your device and may provide information to us and third parties about your usage of the website. 3. Analytical Tools: Google Analytics: We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookies about your use of the website are usually transferred to a server of Google in the US and stored there. We do not control third party cookies. You can also prevent the data generated by the cookie and related to your use of the website to Google and the processing of these data by Google, by visiting the following link. () Mixpanel: These cookies are placed for purpose of web analytics and event monitoring.

Use of Cookies We use personal information captured through cookies to make your interaction with us faster and more secure. They may be used for the following purposes:

  1. Preferences – Cookies allows the website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalize and display advertisements and other contents for you.

  2. Security/Optimization – Cookies allow us to maintain security by authenticating users, preventing fraudulent use of login credentials and protect user data from unauthorized parties. We may use certain type of cookies allow us to block many types of attacks, such as attempts to steal content from the forms present on the website.

  3. Processing – Cookies enable the website to work efficiently. Basis such cookies, we are able to deliver services that a website visitor expects, like navigating around web pages or accessing secure areas of the website.

  4. Advertising – We use cookies to make advertising more engaging to our users. Some common applications of cookies are made to select advertising based on what’s relevant to you, to improve reporting on campaign performance and to avoid showing ads you would have already seen. Cookies capture information about how you interact with the website, which includes the pages that you visit most.

  5. Communication – We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you services and promotional materials.

  6. Analytics and Research – We may use cookies to better understand how people use our products/services so that we can improve them.

Disabling Cookies

You can decide whether to accept or not to accept cookies. You can disable the cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies may affect the functionality of our website.

Changes to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the website and indicate the date of the latest revision.

Contact us

If you have any questions or concerns regarding this Policy, you can contact us at .

www.zipy.ai
https://docs.zipy.ai/legal/privacy-policy
https://tools.google.com/dlpage/gaoptout
support@zipy.ai