Zipy
  • Welcome to Zipy ai
  • Getting Started
    • Install Zipy
    • Installing with Google Tag Manager
    • Supported frameworks
    • Security Overview
    • Sensitive User Data
    • SOC2 Type II
  • Zipy For Mobile
    • React Native Setup
      • Install React Native
      • Input Masking
      • Session Replay
      • Screen Transition Capture
      • Gesture Capturing
      • Unhandled Exception Capture
      • Custom Logging
      • Fetch and XHR Network Calls
      • Profiling
      • Device Information Capture
      • Session URL Retrieval
      • Identify Users
      • Firebase Integration
    • Flutter Setup
      • Install Flutter
      • Session Replay
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      • Screen Transition Capture
      • Gesture Capturing
      • Unhandled Exception Capture
      • Custom Logging
      • Http Network Calls
      • Dio Network Calls
      • Profiling
      • Device Information Capture
      • Session URL Retrieval
      • Identify Users
      • Firebase Integration
      • Session Recording Control
      • Data Sanitization
  • iOS Setup
    • Install in an iOS app
    • Identify Users
    • Screen Tracking & Tagging
    • Custom Logging
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    • Input Masking & Custom Masking
  • Chrome Extension
    • Zipy Plug and Play Support
  • Configure
    • Zipy Recording Control
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    • Identifying Users
    • Adding Custom Identifiers
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    • npm Update
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    • Session Stitching (rootDomain)
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    • Custom Events
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    • Time Filters
    • Multiple Filters
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      • Slack Alerts
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  • FAQs
    • Install Zipy
    • Session Replay Definition
    • Error Tracking
    • Error Classification
    • Environment Support
    • Impact on your App
    • Performance Impact
    • Mobile Support
    • Network Data Capture
    • API Performance Diagnostic Help
      • High DNS Time
      • High SSL Connection Time
      • High Connection Setup Time
      • Large API Response Size
      • High Response Time
      • Compression Not Enabled
      • Server side API Failures
      • Client side API Failures
      • Insecure Connections
  • Troubleshooting
    • Errors in npm
    • Network header missing in Zipy
    • Can't see user data in sessions
    • No recordings or errors visible
    • No network timing split available
  • Product Videos
    • Ask AI
    • Getting Started
    • Session Replay
    • Multiple Project Creation
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    • Alerting on Slack
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    • Identify Users
    • Dashboard
    • Resolve Errors
    • New Error Digest
    • Jira and Slack
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    • Zipy on Zipy
      • Zipy Product Roadmap
  • Whats new
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  • Legal & Policy
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  1. Product Features

Errors

Viewing All Errors for All Users

PreviousSession ReplayNextAnalytics

Last updated 3 months ago

Error is a powerful way to view all your errors combined across users. There are two primary categories of errors that are captured by Zipy :

  1. Frontend Errors

  2. API Errors

By default the errors are sorted by latest error first. You can sort the errors by total sessions, count of all errors, OS, browser and time when it occurred.

Clicking on a given error will playback the latest session where the error occurred. The Zipy Error Session Player will show the following data

  1. The complete session playback

  2. Exact point on timeline where the error occurred

  3. Breadcrumbs will also show the exact error detail

  1. Dev Tools will contain the error information details. This could be stack trace, console errors, API errors and exception captured via Zipy logs.

  2. User environment details

  3. All user session where the given error was detected

The following actions can be taken inside an error session screen

  1. Share the session URL with your team members with exact timestamp

  2. Create a JIRA ticket with auto filled details

  3. Link a JIRA ticket with auto filled details