Zipy
  • Welcome to Zipy ai
  • Getting Started
    • Install Zipy
    • Installing with Google Tag Manager
    • Supported frameworks
    • Security Overview
    • Sensitive User Data
    • SOC2 Type II
  • Zipy For Mobile
    • React Native Setup
      • Install React Native
      • Input Masking
      • Session Replay
      • Screen Transition Capture
      • Gesture Capturing
      • Unhandled Exception Capture
      • Custom Logging
      • Fetch and XHR Network Calls
      • Profiling
      • Device Information Capture
      • Session URL Retrieval
      • Identify Users
      • Firebase Integration
    • Flutter Setup
      • Install Flutter
      • Session Replay
      • Input Masking & Custom Masking
      • Screen Transition Capture
      • Gesture Capturing
      • Unhandled Exception Capture
      • Custom Logging
      • Http Network Calls
      • Dio Network Calls
      • Profiling
      • Device Information Capture
      • Session URL Retrieval
      • Identify Users
      • Firebase Integration
      • Session Recording Control
      • Data Sanitization
  • iOS Setup
    • Install in an iOS app
    • Identify Users
    • Screen Tracking & Tagging
    • Custom Logging
    • Session URL Retrieval
    • Session Recording Control
    • Input Masking & Custom Masking
  • Chrome Extension
    • Zipy Plug and Play Support
  • Configure
    • Zipy Recording Control
    • Release Version
    • Identifying Users
    • Adding Custom Identifiers
    • Anonymize Users
    • Source Maps
    • Blocking PII data
    • Ignoring Errors/Noise
    • npm Update
    • Support Integration
    • Session Stitching (rootDomain)
  • Product Features
    • Custom Events
    • Session Replay
    • Errors
    • Analytics
    • Time Filters
    • Multiple Filters
    • Clicked Element Filters
    • Manage Teams
    • Stack Trace
    • Console Logs
    • Network Requests
    • Network Headers and Payload
    • Custom Logs
    • Live Users
    • Alerts
      • Slack Alerts
      • Email Alerts
      • Live Alerts
      • Custom Alerts
    • Auto Resolve Errors
    • Zipy Labels Plugin
    • iFrame Support
    • API Performance
    • Heatmaps
    • Page Performance
    • Seen/Unseen Sessions
    • Public Session URL
  • FAQs
    • Install Zipy
    • Session Replay Definition
    • Error Tracking
    • Error Classification
    • Environment Support
    • Impact on your App
    • Performance Impact
    • Mobile Support
    • Network Data Capture
    • API Performance Diagnostic Help
      • High DNS Time
      • High SSL Connection Time
      • High Connection Setup Time
      • Large API Response Size
      • High Response Time
      • Compression Not Enabled
      • Server side API Failures
      • Client side API Failures
      • Insecure Connections
  • Troubleshooting
    • Errors in npm
    • Network header missing in Zipy
    • Can't see user data in sessions
    • No recordings or errors visible
    • No network timing split available
  • Product Videos
    • Ask AI
    • Getting Started
    • Session Replay
    • Multiple Project Creation
    • Team Management
    • Alerting on Slack
    • Time Filters and Daily Alerts
    • Custom Identifiers
    • Ignore Errors
    • Identify Users
    • Dashboard
    • Resolve Errors
    • New Error Digest
    • Jira and Slack
    • Online/Offline Network Status
    • Zipy on Zipy
      • Zipy Product Roadmap
  • Whats new
    • Product Updates
  • Legal & Policy
    • Terms of Service
    • Privacy Policy
    • Fulfillment Policy
    • Cookie Policy
    • Acceptable Usage Policy
    • Zipy Sub Processor List
  • Integration
    • Azure DevOps
    • Factors
    • RB2B
    • Webflow
    • WordPress
    • Amplitude
    • Coralogix
    • DevRev
    • Drift
    • Errorception
    • Freshchat
    • Google Analytics
    • Heap
    • HelpScout
    • Honeybadger
    • Hubspot
    • Intercom
    • Mixpanel
    • New Relic
    • Pendo
    • Raygun
    • Rollbar
    • Segment
    • Sentry
    • Shopify
    • Sumo Logic
    • TrackJS
    • Zendesk
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On this page
  • Overview
  • Purpose
  • How It Works
  • Key Features
  • Benefits
  • Conclusion
  1. Product Features

Seen/Unseen Sessions

Overview

The "Seen/Unseen" feature in Zipy helps users quickly identify whether a session has already been viewed or remains unviewed. This functionality is designed to streamline session management by providing clear visual indicators, allowing users to focus on the sessions that require attention.

Purpose

The purpose of the "Seen/Unseen" feature is to:

  • Clearly differentiate between viewed and unviewed sessions.

  • Provide an intuitive way for users to manage session reviews.

How It Works

Seen Session

  • Definition: A session is marked as "Seen" once it has been watched or reviewed by a user.

  • Visual Indicator: In the session table, "Seen" sessions are greyed out, signaling to the user that the session has been viewed.

  • Behavior: The status automatically updates after a session is watched. Once greyed out, the session remains marked as "Seen".

Unseen Session

  • Definition: A session is marked as "Unseen" if it has not yet been viewed by the user.

  • Visual Indicator: In the session table, "Unseen" sessions are not greyed out, making them easily distinguishable and prompting users to review these sessions.

  • Behavior: Once an "Unseen" session is viewed, it transitions to "Seen" and is greyed out.

Key Features

  • Automatic Status Update: The system automatically transitions the session's status between "Seen" and "Unseen" based on user interactions.

  • Visual Clarity: The use of greyed-out sessions for "Seen" and non-greyed-out for "Unseen" provides a clear, user-friendly way to navigate through the session table.

Benefits

  • Efficiency: Users can quickly identify and focus on unviewed sessions, improving workflow efficiency.

  • Collaboration: Teams can easily track session review status, ensuring that work isn’t duplicated.

  • Visual Simplicity: The clear distinction between "Seen" (greyed out) and "Unseen" (not greyed out) sessions makes it easy for users to manage and track their progress.

Conclusion

The "Seen/Unseen" feature in Zipy provides a simple yet effective way to manage session reviews. By leveraging visual indicators—greyed-out for "Seen" and non-greyed-out for "Unseen"—the feature enhances workflow efficiency and collaboration across teams.

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Last updated 7 months ago