# Can't see user data in sessions By default Zipy does not capture your user data or identifies it. if you want to identify your users or their data like email ID, name or any other PII data, please refer to the identify method in Zipy. Use the [Identify](https://docs.zipy.ai/configure/identifying-users) documentation to implement this and identify the users data within Zipy. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.zipy.ai/troubleshooting/cant-see-user-data-in-sessions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.