Manage Teams
Control who can do what across your Zipy projects with role-based access.
How to use Roles & Permissions in Zipy?
Zipy uses role-based access control (RBAC) to manage what each team member can see and do within a project. When you invite a team member to a project, you assign them one of two roles: Admin or Member. The person who creates the project is automatically assigned the Owner role.
Roles are assigned at the project level. A team member can have different roles in different projects. For example, the same person can be an Admin on one project and a Member on another.
📍 Where to Find This
Go to your Zipy Dashboard → Settings → Invite Team. You will see the Active Users and Invited Users tabs, along with each user's assigned role.
The Three Roles
Zipy has three roles: Owner, Admin, and Member. Each role has a defined set of permissions.
👑 Owner - Automatically assigned to the person who creates the project. There is exactly one Owner per project.
✓ Ability to create/delete projects
✓ Ability to invite/delete users
✓ Ability to change a user's role
✓ Access to all project-level features
✓ Access to project settings, error settings, alert settings, and integrations
✓ Automatically assigned to the person who creates the project. There is exactly one Owner per project.
The Owner role is not assignable via the invite flow. It is automatically set when a project is created and can only be transferred by contacting Zipy support.
🛡️ Admin - A trusted team member who can manage users and configure the project, but cannot create or delete projects.
✗ Ability to create/delete projects
✓ Ability to invite/delete users
✓ Access to all project-level features ✓ Access to project settings, error settings, alert settings, and integrations
Assign the Admin role to team leads, engineering managers, or anyone who needs to manage the team and configure project settings, without having full ownership of the project.
👤 Member - A standard collaborator with access to product features only. Cannot manage users or configure settings.
✗ Ability to create/delete projects
✗ Ability to invite/delete users ✓ Access to all project-level features
Assign the Member role to developers, designers, or support team members who need to view session replays, errors, and analytics, but should not be able to change project configuration or manage team access.
Inviting Team Members
Only Owners and Admins can invite new users to a project. Here is how to invite a team member:
Go to Settings → Invite Team.
Click the Invite Users button.
In the Invite New Users modal, enter the team member's work email address.
Select a role from the dropdown — either Admin or Member.
Click + ADD ANOTHER USER to invite multiple people at once.
Click Invite Users to Project. The invitee will receive an email invitation
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